RISE & RUIN
Empire File No. 11

Sears Quit Selling From Home One Year Before Amazon

Sears2018: Files for bankruptcyMissed the shift5 min watch
Sears Quit Selling From Home One Year Before Amazon
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The story

In 1993, Sears shut down its famous catalog. One year later, Amazon was founded. Sears had been selling to people at home for a hundred years.

This is the story of the store that sold everything: the watch seller from Minnesota, the catalog that sold entire houses, the tallest building in the world, the Kmart deal, and the slow sale of everything Sears owned.

Three lessons

  1. 1

    Don't abandon the channel you invented. Sears closed its catalog one year before Amazon was born.

  2. 2

    You can't sell your way to growth. Selling famous brands brings in cash once. Fixing the business brings it in every year.

  3. 3

    Size is not safety. Joining two struggling chains just made one bigger struggling chain.

Chapters

  1. 0:00Intro
  2. 0:27The watch seller
  3. 0:56Everything by mail
  4. 1:37The tallest building
  5. 2:12Losing the crown
  6. 2:56The Kmart deal
  7. 3:27Selling the pieces
  8. 4:03What's left
  9. 4:31Three lessons

Sources

Every fact in this file is checked against published sources before release. See our standards.

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